HAS YOUR Instagram been hacked?

Independent guidance to work through Instagram recovery.

SafetyNet Cyber Security is an independent Australian cyber security firm.
We provide one-on-one guidance to help you respond to hacked or compromised Instagram accounts, work through Instagram’s recovery options and improve your account security.

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One-on-one guidance on your device (we do not take your password)
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Plain-English explanation of what Instagram is showing, and what to do next
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Best-efforts support to prepare and submit the official steps available to you
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Practical security hardening to reduce repeat compromise

Independence notice: We are not affiliated with, endorsed by, or authorised by Meta, Instagram, or Facebook. Meta makes the final decision and outcomes cannot be guaranteed.

Your Consultation Will Be Conducted By:
Nick Guy

Cyber security practitioner -
Account recovery guidance
(Instagram and Facebook)
Brisbane, QLD
SafetyNet Cyber Security
Email:
nick@safetynetcyber.com.au
Phone:
0434 791 357
ABN:
35 668 801 198

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Nick supports Australians through hacked and disabled social media account incidents with a calm, transparent approach. You will be guided through the official steps available in your situation, and you will finish with practical security improvements to reduce the chance of it happening again.

SafetyNet Cyber Security is an independent consulting firm and is not affiliated with Meta Platforms, Inc., Instagram or Facebook.

Media mentions

SafetyNet Cyber Security has been featured in media coverage about social media account compromises and recovery scams.
Media mentions are not endorsements. We are not affiliated with Meta, Instagram, or Facebook.

How we help with a Hacked Instagram account

A hacked Instagram account can be stressful and confusing, especially when you are dealing with automated messages and generic Help Center articles.

Our role is to provide independent, paid guidance to help you:

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Confirm what Instagram is showing (emails, alerts, account status, recent changes)
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Work out whether this is a hacked/compromised issue, a lockout, or a disablement related to suspicious activity
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Prepare and submit the official recovery or appeal steps that are available to you right now
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Improve your security with a practical checklist (email, device, and account protections)

What this is not: We are not Meta, we cannot override decisions, and we cannot guarantee reinstatement. Meta makes the final decision.

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Real people, practical support

SafetyNet Cyber Security is a Brisbane-based cyber security business providing paid, independent guidance for Instagram and Facebook account recovery.

We have assisted individuals and small businesses with disabled and compromised accounts. While outcomes cannot be guaranteed, our focus is clear guidance, realistic expectations, and stronger security afterwards.

What you can expect from us

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Clear, step-by-step guidance:

We translate Instagram’s messages and options into plain English, so you know what to do next.

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Mistake prevention:

We help you avoid common missteps that can delay reviews or reduce your chances.

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Security hardening:

Where relevant, we guide you through practical steps to secure your email and device access, and tighten account settings to reduce repeat compromise.

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Book a paid consultation for Instagram recovery guidance

In your session, we will:
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Review what has happened and what Instagram is showing you
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Explain the official review and appeal options currently available
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Help you prepare the information you need and complete the next steps on your own device
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Provide a practical security checklist to reduce repeat lockouts or compromise

$545 (GST included) for ongoing recovery support.

What’s included:
Support via call and email while we guide you through the recovery options available in your case. We’ll help you complete the steps on your own device, and tighten your security afterwards.

Full money-back guarantee if we determine there are no further recovery options available in your case. Meta makes the final decision, and outcomes cannot be guaranteed. We do not have insider access to Meta. We provide independent guidance using the options available inside Instagram.

Your cyber security questions answered

Your Questions Answered:

Are you Meta, Instagram, or Facebook?

No. We are an independent third-party cyber security business. We guide you through official recovery and appeal steps.

Can you guarantee my account will be recovered?

No. Meta makes the final decision. We provide best-efforts guidance and help you submit accurate requests.

What do I need before I start?

Access to the email and phone number linked to your account (where possible), plus details of what changed when the issue occurred.

How long does it take?

Some steps are immediate, others depend on Meta’s response times. We will set expectations based on your case.

Do you need my password?

No. We do not ask for your password. We guide you on your own device.

Do you have inside contacts or special access at Meta?

No. We do not have privileged access or an ‘internal channel’. We provide paid guidance to help you navigate the official processes and submit accurate requests.

Not sure if this is hacked or disabled?
We can help with both.

Fill out the form and we will contact you as soon as possible.

Prefer to contact us directly?

Call 0434 791 357 (Nick)

Email nick@safetynetcyber.com.au with a short summary of what happened and what you are seeing on-screen.

For your security:
we will never ask for your Instagram password.