Has your Facebook account been hacked?

Expert, independent guidance through Meta’s official Facebook recovery steps.

Get professional assistance from an independent cyber security specialist in Brisbane.

One-on-one guidance, in plain English

Step-by-step help using Meta’s official hacked account recovery options

Help avoiding common mistakes that delay recovery

Security hardening after recovery (email, passwords, 2FA)

We never ask for your password or 2FA codes

Independent Australian specialists, working for you.

Your Consultation Will Be Conducted By:

Nick Guy

Cyber security practitioner -
Account recovery guidance
(Instagram and Facebook)
Brisbane, QLD
SafetyNet Cyber Security
Email: nick@safetynetcyber.com.au
Phone: 0434 791 357
ABN: 35 668 801 198

Independent and Australian: SafetyNet Cyber Security is a Brisbane business that works for you, not for Meta.
You get one-on-one help from a real specialist.
Your account stays in your hands the whole way.

Media mentions

SafetyNet Cyber Security has featured in 7NEWS and Yahoo Finance coverage of hacked accounts and the recovery scams that follow them.
Our technicians have recovered thousands of hacked and disabled accounts.

Our process: hacked Facebook account guidance

When a Facebook account is hacked, the recovery steps can be confusing and time-consuming. Our role is to guide you through Meta’s official process, help you complete steps correctly, and reduce the chance of it happening again.

Our role is to provide independent, expert guidance to help you:

Confirm what has happened (hacked, locked out, email/phone changed, 2FA changed)

Identify the most relevant official Meta recovery pathways for your situation

Guide you step-by-step through Meta’s prompts and forms so details are accurate and consistent

If identity checks are required, we guide you through the official upload steps (you upload directly to Meta)

Once access is restored, help you secure Facebook and the connected email account (passwords, 2FA, recovery options, device sign-ins)

Provide a practical post-recovery checklist

How we work: You will always know where your case stands. We explain every step in plain English and tell you exactly what to do after every reply from Meta.

Real people. Calm, practical support.

SafetyNet Cyber Security is a Brisbane-based cyber security business focused on expert, independent guidance for hacked Facebook and Instagram accounts.

We have assisted individuals and small businesses with compromised accounts. Our focus is clear guidance, honest expectations, and stronger security afterwards.

What you can expect from us

Clear, step-by-step guidance

We translate Facebook’s messages and options into plain English, so you know what to do next.

Mistake prevention

We help you avoid common missteps that can delay reviews or reduce your chances.

Security hardening

Where relevant, we guide you through practical steps to secure your email, devices, and related accounts, so the same issue is less likely to recur.

Book a consultation for your hacked Facebook account

In your session, we will:

Review what happened and what access you still have

Guide you through the most relevant official Meta hacked account recovery steps,

Help you complete forms and prompts accurately,

Help you lock down your security after recovery.

Good to know: We never ask for your password or 2FA codes. Every step happens on your own device.

Pricing is shown clearly before you book and pay: $349 for a 60-minute consultation (GST included).

If you are unsure whether your issue is “disabled” vs “hacked/compromised”, we will help you identify the right pathway during the session.

Your Questions Answered:

Are you Meta, Instagram, or Facebook?

No. We are an independent Australian cyber security business, and we work for you. We know Meta’s official recovery and appeal steps well, and we guide you through them one at a time.

Will I get my account back?

Meta makes the final call on every account, so no honest service can promise a result. What we make sure of is that your requests go to Meta accurately and in the right order, and that you always know your next step.
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What do I need before I start?

Access to the email and phone number linked to your account (where possible), plus details of what changed when the issue occurred.
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How long does it take?

Some steps are immediate, others depend on Meta’s response times. We will set expectations based on your case.
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Do you need my password?

No. We do not ask for your password. We guide you on your own device.
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Get help with a Hacked Facebook account

Fill out the form and tell us what happened (hacked Facebook account).

We will reply as soon as we can during Brisbane business hours.

Prefer to contact us directly?
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Call 0434 791 357 (Nick)
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Email nick@safetynetcyber.com.au with a short summary of what happened and what you are seeing on-screen.

Safety note: We will never ask for your password, verification codes, or remote access to your device. If you choose to share your screen during a session, you stay in control at all times.