Independence Notice:
SafetyNet Cyber Security is an independent cyber security business based in Brisbane, Queensland Australia.
We are not affiliated with Meta, Instagram, or Facebook. We provide third-party guidance to help you use official recovery and appeal processes.
Meta makes the final decision on account outcomes.
SafetyNet Cyber Security has been featured in media coverage about social media account compromises and recovery scams.
Media mentions are not endorsements. We are not affiliated with Meta, Instagram, or Facebook.
Choose the option that best matches your situation:
We are a Brisbane-based team of cyber security specialists focused on one thing: helping you regain access to compromised Instagram and Facebook accounts, and secure them afterwards.
Our background includes incident response, digital investigations, and account compromise handling.
We apply that experience to guide you through Meta’s official recovery and appeal pathways, in plain English.
We provide paid, one-on-one account recovery guidance for Instagram and Facebook when your account is hacked, compromised, or disabled.
We help you take the right steps in the right order, document what happened, submit clean recovery requests, and strengthen your security so you are less likely to be compromised again.
Losing access to an Instagram or Facebook account is stressful, especially when it affects your memories, your customers, or your income.
We built SafetyNet Cyber Security to give people calm, practical help when they are stuck, and to reduce the chance of it happening again.
1. Tell us what happened
Choose the service that matches your situation, then complete a short form so we understand the problem.
2. We guide you through Meta’s official steps
We walk you through the relevant recovery and appeal options, and help you submit clear, accurate requests.
3. Secure your accounts after the incident
We help you lock down your email, device, and social accounts with strong security settings.
4. Clear expectations
We are an independent third-party service. We cannot control Meta’s decisions, and outcomes cannot be guaranteed.
Use the form below for Instagram or Facebook account recovery enquiries only. If you are not sure which service you need, choose the closest match and tell us what happened.
Prefer to speak to someone? Call 0434 791 357 or email nick@safetynetcyber.com.au
No. We are an independent third-party cyber security business. We guide you through official recovery and appeal steps.
No. Meta makes the final decision. We provide best-efforts guidance and help you submit accurate requests.
Access to the email and phone number linked to your account (where possible), plus details of what changed when the issue occurred.
Some steps are immediate, others depend on Meta’s response times. We will set expectations based on your case.
No. We do not ask for your password. We guide you on your own device.
Short, plain-English resources to help you respond to account compromise and improve your online security.
