Has your Instagram account been hacked?

Independent guidance to work through Instagram recovery.

SafetyNet Cyber Security is an independent Australian cyber security firm.
We provide one-on-one guidance to help you respond to hacked or compromised Instagram accounts, work through Instagram’s recovery options and improve your account security.

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One-on-one guidance on your device (we do not take your password).
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Plain-English explanation of what Instagram is showing, and what to do next.
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Best-efforts support to prepare and submit the official steps available to you.
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Practical security hardening to reduce repeat compromise.
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We are not affiliated with, endorsed by, or authorised by Meta or Facebook. Outcomes cannot be guaranteed because Meta makes the final decision.
Your Consultation Will Be Conducted By:
Nick Guy
Cyber security practitioner - Account recovery guidance (Instagram and Facebook)
Brisbane, QLD
SafetyNet Cyber Security
Email:
Phone:
ABN:
Nick has supported many Australians through hacked and disabled social media account. His focus is on clear communication, realistic expectations and practical security outcomes.
You will be guided through the official steps available in your situation, and you will finish with practical security improvements to reduce the chance of it happening again.
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Independence notice:
SafetyNet Cyber Security provides paid, independent guidance only. We are not affiliated with, endorsed by, or authorised by Meta or Facebook. Meta controls account access and makes all final decisions, outcomes cannot be guaranteed.

The Story As seen on

SafetyNet Cyber Security has been featured in media coverage about social media account compromises and recovery scams.

Media mentions are not endorsements. We are not affiliated with Meta, Instagram, or Facebook.
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How we help with a Hacked Instagram account

A hacked Instagram account can be stressful and confusing, especially when you are dealing with automated messages and generic Help Center articles.
Our role is to provide independent, paid guidance to help you:
Confirm what Instagram is showing (emails, alerts, account status, recent changes).
Work out whether this is a hacked/compromised issue, a lockout, or a disablement related to suspicious activity.
Prepare and submit the official recovery or appeal steps that are available to you right now.
Improve your security with a practical checklist (email, device, and account protections).
What this is not:
We are not Meta, we cannot override decisions, and we cannot guarantee reinstatement. Meta makes the final decision.

Real people.
Calm, practical support.

SafetyNet Cyber Security is a Brisbane-based cyber security business focused on paid, independent guidance for hacked Facebook and Instagram accounts.
We have assisted individuals and small businesses with compromised accounts. While outcomes cannot be guaranteed, our focus is clear guidance, realistic expectations, and stronger security afterwards.
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What you can expect from us:
Clear, step-by-step guidance
We translate Instagram’s messages and options into plain English, so you know what to do next.
Mistake Prevention
We help you avoid common missteps that can delay reviews or reduce your chances.
Security Hardening
Where relevant, we guide you through practical steps to secure your email and device access, and tighten account settings to reduce repeat compromise.
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Book a paid consultation for Instagram recovery guidance
In your session, we will:
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Review what has happened and what Instagram is showing you.
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Explain the official review and appeal options currently available.
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Help you prepare the information you need and complete the next steps on your own device.
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Provide a practical security checklist to reduce repeat lockouts or compromise.
Important Notice!
We are not Meta or Facebook. Outcomes cannot be guaranteed because Meta makes the final decision.
Pricing is shown clearly before you book and pay: $545 (GST included) for ongoing recovery support.
What’s included:
Support via call and email while we guide you through the recovery options available in your case. We’ll help you complete the steps on your own device, and tighten your security afterwards.
Full money-back guarantee if we determine there are no further recovery options available in your case.
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Your Questions Answered

Are you Meta, Instagram, or Facebook?
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No. We are an independent third-party cyber security business. We guide you through official recovery and appeal steps.
Can you guarantee my account will be recovered?
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No. Meta makes the final decision. We provide best-efforts guidance and help you submit accurate requests.
What do I need before I start?
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Access to the email and phone number linked to your account (where possible), plus details of what changed when the issue occurred.
How long does it take?
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Some steps are immediate, others depend on Meta’s response times. We will set expectations based on your case.
Do you need my password?
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No. We do not ask for your password. We guide you on your own device.
Do you have inside contacts or special access at Meta?
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No. We do not have privileged access or an ‘internal channel’. We provide paid guidance to help you navigate the official processes and submit accurate requests.

Get help with a Hacked Facebook account

Fill out the form and tell us what happened (hacked Facebook account).
We will reply as soon as we can during Brisbane business hours.

Prefer to contact us directly?

Call:

Email:

with a short summary of what happened and what you are seeing on-screen.

Safety note: We will never ask for your password, verification codes, or remote access to your device. If you choose to share your screen during a session, you stay in control at all times.
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